30-Day Satisfaction Guarantee
We stand behind every Bid Kit we sell. If you are not satisfied with your purchase for any reason, we will issue a full refund within 30 days. No questions asked.
100% Money-Back Guarantee
30 days. Full refund. No fine print.
How to Request a Refund
Email us at support@costbyzip.com within 30 days of your purchase with your order email address. We will process your refund within 3-5 business days.
What's Covered
- All Single Bid Kit purchases ($29)
- All 3-Pack purchases ($49)
- All Unlimited plan purchases ($99)
- Refunds are processed to the original payment method
Processing Time
Refunds are typically processed within 1-2 business days of your request. Depending on your bank or credit card provider, it may take an additional 3-5 business days for the refund to appear on your statement.
Why We Offer This Guarantee
We believe that if a Bid Kit does not help you feel more confident about your home project, you should not have to pay for it. Our refund rate is very low because the product delivers real value, but we want every customer to buy with zero risk.
Contact
For refund requests or questions about this policy, reach us at support@costbyzip.com.
This document is a market research aggregate based on publicly available statistical data from the Bureau of Labor Statistics and other government sources. It is not a binding estimate, quote, professional appraisal, or licensed contractor assessment. Actual project costs vary based on site conditions, contractor pricing, material selection, and other factors. Consult licensed professionals for project-specific quotes.